Cookie Policy
Last updated: January 2025
Summary: Lumosouls uses a small number of essential cookies to make the website function, and optional analytics cookies to understand how visitors use the site. We do not use advertising or tracking cookies. You can manage your preferences at any time.
What are cookies?
Cookies are small text files placed on your device when you visit a website. They serve a range of purposes – from keeping you logged in, to remembering your preferences, to helping website owners understand how their site is being used.
Cookies do not access other information on your device and cannot carry viruses or malware. They contain only the information a website chooses to put in them.
How Lumosouls uses cookies
We use cookies in three categories:
Essential cookies
These cookies are strictly necessary for the website to function. They cannot be disabled. Without them, parts of the site would not work.
| Cookie name | Purpose | Duration |
|---|---|---|
| wordpress_logged_in_* | Keeps registered users logged in | Session |
| wp-settings-* | Saves user interface settings | 1 year |
| PHPSESSID | Maintains session state across pages | Session |
| ls_cookie_consent | Stores your cookie preferences | 1 year |
Analytics cookies
These help us understand how visitors interact with our website – which pages are visited most, how long people spend reading, and where they come from. This information is aggregated and anonymous. It helps us improve the site for everyone.
| Cookie name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users | 2 years |
| _ga_* | Google Analytics | Session state tracking | 2 years |
| _gid | Google Analytics | Distinguishes users (short-term) | 24 hours |
Advertising and tracking cookies
Lumosouls does not use advertising cookies, third-party tracking cookies, or any cookies that follow you across other websites. We do not sell advertising and we do not share user data with advertising networks. This is consistent with our core commitment to client privacy and confidentiality.
Managing your cookie preferences
You can control and manage cookies in several ways:
- Browser settings: Most browsers allow you to block or delete cookies through their privacy settings. Note that blocking all cookies will affect the functionality of many websites, including Lumosouls.
- Cookie consent banner: When you first visit our site, you can choose to accept or decline optional analytics cookies. You can change your preference at any time by clearing your browser cookies and revisiting the site.
- Google Analytics opt-out: You can opt out of Google Analytics tracking across all websites using the Google Analytics opt-out browser add-on.
Third-party services
Our website uses the following third-party services which may set their own cookies:
- Zoom: Session links are provided via Zoom. Zoom has its own privacy and cookie policy which applies when you join a session.
- Payment provider: Our payment gateway processes transactions and may set cookies for fraud prevention. These are essential for secure payment and cannot be disabled during checkout.
- Google Analytics: We use Google Analytics with IP anonymisation enabled. Your full IP address is never stored by Google Analytics.
Changes to this policy
We may update this cookie policy from time to time to reflect changes in technology, legislation, or our practices. The date at the top of this page shows when it was last updated. Continued use of the site after any changes constitutes acceptance of the updated policy.
Contact
For any questions about how we use cookies: privacy@lumosouls.com