Request received

JazakAllahu Khayran

Your session request has been received and payment confirmed. Our team will now review your intake personally and match you with the right specialist.

What happens next

Here is what to expect

1
We review your intake

Our team personally reviews everything you shared – your concern, your language preference, your schedule, and your urgency level. This is not automated. A real person reads every request.

2
We match you with the right specialist

Based on your specific needs, we select the most suitable specialist from our vetted roster. This typically happens within 24 to 48 hours. If your urgency was marked high, we prioritise accordingly.

3
You receive your booking confirmation

You will receive an email with your confirmed session date and time, and a private Lumosouls Zoom link. Please check your inbox – and your spam folder just in case.

4
Your session takes place

Join via the private Zoom link at your confirmed time. Your session is 50 minutes, completely confidential, and never recorded. All you need to do is show up.

Have a question about your booking? support@lumosouls.com